Welcome to Maran Raukey Tailoring! We are committed to providing top-quality tailoring services at our four convenient branches in Malaysia. By placing an order with us, you agree to these Terms and Conditions. If you have any questions, feel free to contact us.
1. Ordering Process
You can place an order at any of our four branches. After your order is placed, we will send you updates regarding its status. Please ensure all information is correct to facilitate accurate processing.
2. Order Collection
Orders must be collected within 90 days from the order date. After this period, we are not responsible for the order as it may be outdated or misplaced due to prolonged storage.
3. Bill and Receipt Requirements
To collect your order, you must present a valid receipt that includes:
- Order ID
- Order Date
- Customer Name
- Description of the Order
Without the receipt, we may not release your order.
4. Payment
A 50% deposit is required at the time of order placement. This advance payment is non-refundable. The rediving balance must be paid before the order is released. Accepted payment methods include cash, credit/debit cards, and bank transfers.
5. User Responsibilities
You are responsible for providing accurate and up-to-date information when placing an order. Inform us of any changes to your contact details promptly so we can keep you informed.
6. Privacy and Data Protection
We value your privacy and take necessary steps to protect your personal information. Refer to our Privacy Policy for more details on data handling.
7. WhatsApp Communication
By using our services, you consent to receiving order-related updates and notifications via WhatsApp. Standard messaging rates may apply.
8. Intellectual Property
All content on our website, including text, logos, and images, is owned by Maran Raukey Tailoring and protected by copyright laws.
9. Limitation of Liability
We are not liable for delays caused by factors beyond our control, including supply chain disruptions, weather, or customer delays in collecting orders.
10. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with the latest revision date.
11. Governing Law
These Terms are governed by the laws of Malaysia.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you have any questions or concerns, please contact us at sugumaran@maranraukey.com .