At Maran Raukey Tailoring, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services.
1. Information We Collect
We collect the following personal information when you place an order:
- Personal Information: Your name, contact number, email address, and shipping address.
- Order Information: Details of the products or services you order.
- Communication Data: Information you provide during communication with us.
2. How We Use Your Information
Orders must be collected within 90 days from the order date. After this period, we are not responsible for the order as it may be outdated or misplaced due to prolonged storage.
3. Bill and Receipt Requirements
To collect your order, you must present a valid receipt that includes:
- Order ID
- Order Date
- Customer Name
- Description of the Order
Without the receipt, we may not release your order.
4. How We Protect Your Data
We use reasonable and necessary security measures to protect your personal information from unauthorized access, alteration, and destruction. While we take steps to safeguard your data, no method of internet transmission or storage is completely secure.
5. Sharing Your Information
We do not sell, trade, or rent your personal data. However, we may share your data with third-party service providers who assist us in fulfilling your order or providing customer service. These include payment processors and delivery partners. All third-party services are required to handle your information in compliance with applicable data protection laws.
6. WhatsApp API Usage
By interacting with us via WhatsApp, you consent to receiving communications such as order updates, reminders, and other information related to your order. Please be aware that WhatsApp is a third-party service, and your interactions are subject to WhatsApp's own Privacy Policy.
7. Cookies
Our website may use cookies to enhance user experience and track website analytics. Cookies allow us to remember your preferences and improve the overall functionality of the site. You can disable cookies through your browser settings, but some features may not function properly if you do so.
8. Your Rights Over Your Data
You have the following rights regarding your personal data:
- The right to access the personal data we hold about you.
- The right to request corrections if your personal information is incorrect.
- The right to request deletion of your data, subject to certain legal conditions.
- The right to withdraw consent for marketing communications at any time.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be noted.
10. Contact Information
If you have any questions or concerns about how we handle your personal information, please contact us at sugumaran@maranraukey.com.